English Language Learner Support Made Simple

The goal of this project was to design a hybrid e-learning experience for general education teachers to build basic, effective, and immediately applicable tools to support English Language Learners (ELLs) in their classroom.

A classroom with students listening to a teacher in front of a blackboard, alongside a promotional graphic for an English language learner support course.

My Role

  • Project Manager

  • Instructional Designer

Format

  • Blended Learning (eLearning + Instructor-Led Workshop)

Timeline

3 months (Proof of Concept)

Target Learners

NYC DOE general education educators with little to no educational background in teaching English Language Learners.

Learning Goal

General education teachers will be able to understand what strategies can be implemented to support their ELL students based on the students skill-levels, needs, and lesson content. 

Tools

Articulate 360, Figma, Asana

User Needs Statement

With ENL (English as a New Language) teacher shortages and a rise in ELL (English Language Learner) students, there is a need for more ELL support. Consequently, General Education teachers, lacking formal ENL training, are assuming primary responsibility for these students, but face challenges in finding adequate resources and time to support them effectively.

Learning Objectives

Teachers will be able to recall different ENL techniques depending on their students’ ELL level, their background, and the lesson learning objective. 

  1. Teachers will be able to integrate ELL strategies into their current lesson plan designs in order to meet the specific needs of ELL students as it relates to English language acquisition and overall subject fluency. 

  2. Teachers will be able to understand the effectiveness of the ELL strategies implemented in their classrooms by giving and receiving feedback from peer Ged Ed teachers and their ELL students. 

  3. Teachers will be able to leverage technology to support translation and communication between ELL students, Ged Ed teachers, peers, and the topic being covered at large.

Logic Model

When curriculum planning, my team and I collaborated on creating the following logic model to ensure clear understanding of the learner context, inputs, outputs, and potential impact of the learning experience.

Flowchart with sections titled 'Situation', 'Input', 'Output', and 'Impact'. The 'Situation' states barriers such as teachers only taking modules during professional development and lacking time outside of it. The 'Input' includes resources like knowledge of ELL students, laptops, and online modules, plus context of school and home online learning, and learners being general education teachers. The 'Output' contains activities like group work, observations, and designing strategies, with measures like quizzes and rubrics. Green boxes describe expected learner abilities, and red boxes highlight impacts such as improved support for ELL students, community support among teachers, and independent addressing of ELL learners’ needs.

Learning & Content Design

Chunking

To reduce cognitive load, content is presented in chunks with interactive elements to give learners control over what information is presented at a time.

Consolidated Information

An infographic showing three sections with icons: a highlighter for targeted language support, a school for peer collaboration and language practice, and a display with a map for cultural exchange and understanding. Each section includes a strategy and method for language education.
Diagram illustrating flexible grouping for educational purposes, focusing on who decides, group size, group makeup, and focus of differentiation.

Interactive Hotspots

Students sitting at desks in a classroom using tablets and laptops, with a whiteboard at the front.

Accordions

Text, Video, and Visuals

Based on Mayer's Cognitive Theory of Multimedia Learning, this module presents content in a variety of ways, including text, video, and other visuals. This offers a way to take in information in a variety of ways, increasing learners' rates of understanding and retention (Mayer, 2009).

Slide titled 'Video: Strategies and Student Roles in Flexible Groupings' shows colorful boxes with roles and questions for group roles: Leader, Scribe, Technician, Presenter, and Time Keeper, with example prompts. Below the slide, the slide includes 'Video Takeaways' with bullet points on skill-based groups, cooperative activities, literature circles, and role differentiation.

Formative Assessments

Prior Knowledge Check

As a way to assess learners before beginning the lesson, they complete a series of multiple choice questions related to strategic peer groupings for ELL students. 

This not only functions as a preview to what will be covered in the lesson, but it also allows learners the opportunity to apply what they already know to this new content, which then shows them areas of growth that will be covered in the module.

A multiple-choice survey question asking how teachers can encourage participation from their English Language Learner students, with four options and an orange submit button.

Lesson Knowledge Checks

As a way to assess whether learners are learning what they need to, knowledge checks are included at the end of each of the two main lesson content sections of the module. 

These checks also offer the learner the opportunity to test what they learned and reference the material again for support or as a refresher if they answer incorrectly (Bates, 2019).

2.2 Flexible Groupings for ELLs

Screenshots of two multiple-choice questions about teaching strategies for ESL students, each with four options and an orange 'SUBMIT' button.

2.3 ELL Groupings for Collaborative Work

Screenshots of two multiple-choice questions focusing on strategies for collaborative work among ELL students, each with four answer options and an orange submit button.

Applying Learnings: Scenario Activity

Learners recall information by implementing their learnings in this scenario activity where they practice integrating what they learned into a peer grouping plan based on a hypothetical scenario.

Their rationale will then be assessed through peer feedback, and learners have a space to include the ratings they were given and a space to reflect on the feedback and share what they may adjust and why.

A screenshot of a worksheet containing instructions for creating a peer grouping plan, with sections for scenarios, ELL levels, peer groupings, and plan details. Includes a highlighted area for reflection based on peer feedback.

Choice in Scenario

By offering learners multiple scenario options to choose from, they have more control over their learning and have an opportunity to choose a scenario that most applies to their subject expertise or that reflects the ELL students in their own classroom. Learners are also given the option to adjust the scenarios to better fit their own situations, if preferred.

A young girl with natural hair in a bun selecting a book from a bookshelf.

While these digital scenarios build initial confidence, teachers needed a safe space to practice with peers. This led to the development of the synchronous workshop component.


Synchronous Workshop (ILT)

To bridge the gap between the self-paced digital module and real-world classroom application, I designed a 60-minute synchronous workshop. This allowed learners to 'stress-test' their strategies in a safe, peer-supported environment.

Facilitator

Instructor Implementation Guide

To ensure consistency across districts, I designed a time-boxed script that reduces cognitive load for facilitators. This guide serves as the bridge for the flipped classroom model, allowing instructors to focus on managing peer discussion rather than memorizing content.

Learner

Peer Feedback Tool

After applying their learnings by creating a peer grouping plan based on a scenario, learners are instructed to share their scenario with a peer, and they will take turns rating each other's plans based on the following analytic rubric

Based on social-constructivist theory, learners demonstrate a deeper understanding of the module content by listening to a partner apply their learnings, then sharing their own knowledge by providing recommendations for improvement (Oyarzun, 2019).

A detailed table with multiple columns and rows outlining different levels of performance in a peer grouping strategies assessment. There are rating dropdown menus, and sections for explaining reasoning. The table categories include 'Outcome 1' with levels Developing, Proficient, and Exemplary, and similar for 'Outcome 3'.

Social Reflection Board

One important long-term goal of this training is to cultivate a community of sharing ideas and continuing to talk about and reflect on support for ELL students. 

A collaborative Padlet at the end of the module for the final KWL reflection allows learners to anonymously share their thoughts with peer learners related to groupings, and allows them to comment and react to each other's reflections.

Screenshot of a digital worksheet titled "KWL: Strategic Peer Groupings" with three columns: "What I Know," "What I Wonder," and "What I Learned." A mini pop-up window with a black background overlays part of the worksheet, showing a text input starting with "At first, I thought" and a pink "Publish" button.